Bitrix24 facilitates more than 35 tools for different business needs. Most of them are free. And we are pretty sure nobody will give you more for free than Bitrix24.
It is also quite secure on our servers. There are at least two separate backups every day for your data. (Look it up!) And in the database itself, you can be sure that your data is safe with flexible access rights, two-step authorisation and assigned responsibility persons.
Bitrix24 customer database software is a fully-featured CRM system. This part is absolutely free of charge. Move your data from Excel tables, it’s the 21st century already. Bitrix24 stores all your data of customers and/or companies in a convenient format of CRM cards. There are truly no limitations on your data size.
Cards are flexible and customizable. Bitrix24 can adapt to product-based businesses and service-based. You can create fields specifically for your type of organization and/or industry. It takes some efforts, indeed, but if you want something fast, ask our partners, they have ‘pre-set’ solutions for the majority of industries.
Entity cards can have obligatory fields that have to be filled in order to process the card further on sales funnel stages… Yes, a flexible sales funnel is also a part of the deal with our free customer database software. Anyway, entity cards’ view is adjustable to every sale funnel you have or even every user. As was said, it is customisable.
Every CRM card in Bitrix24 has a history of interactions and support a full spectrum of available communication channels from the Contact Center. If you connect existing channels to Bitrix24 or create a new one, you will be able to see incoming messages and communicate with your customers/companies directly from the CRM system. Order calls from your clients, customer support emails, marketing campaigns and many other opportunities to manage your customer relationships in Bitrix24 customer database software.
Bitrix24 also offers a free website designer, where you can sell your products in an online store, catch new leads with CRM forms, website widgets and live chat.
Fun fact: everything we listed here is, like, lesser half of what Bitrix24 can do. You seriously need to try it on your own. And if you want more, give our premium features a 15-day trial run first.
* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page.