Best app to make your business contact list

Bitrix24 gives you unlimited CRM data, where you can store all your contacts and companies. But there is also a Contact Center to grow your business contact list base from various communication channels.

Bitrix24 is a versatile platform with a strong CRM core. All core CRM features are totally free and unlimited. You can work with your business contact list directly from the app. There are various ways of how to make a business contact list work for you. And all paths go through the CRM system, not some Excel tables, sorry. In a long perspective, it’s going to be hard to manage. Bitrix24 can help you import your files to the system from most other sources.

In the CRM system, you can run leads and deals through customizable sales funnel stages, fill in relevant details. All entity cards are flexible to your needs. When deals are sealed and proceeded, the data from your customers and partners will remain in one place – the Bitrix24 CRM system. If any of your CRM elements contacts again, CRM will automatically recognise their details and offer you a match and auto-fill. Duplicates of contacts or companies are automatically merged, so there is no need to worry about messy copies in your data. And if the system isn’t sure about something, it will ask you.

But that’s basic. The true perks start when you plug in Bitrix24 Contact Center. It supports multiple communication channels, like instant messengers, social networks, emails, telephony and others. All incoming messages land in your CRM as new leads/deals or become a part of existing ones. Every interaction with a CRM element is automatically noted in a timeline. Thus, it becomes an easy way of how to organize a business contact list and manage it with minimum effort.


Other features you might like?

Well, website templates with unlimited hosting, webpages and landings are definitely something. There are also any CMS compatible website widget, 24/7 live chat, CRM forms as additional ways of communication with your potential business contact list members.

Bitrix24 also contains an enormous number of tools for internal communication and collaboration. Private and group chats, available from CRM, call and videoconferences, newsfeed. Social network stuff but for work, you know? No need to actually teach users how to use it.

And there are some essential tools from HR, time and document management. Users can freely use task and project management system. There are no limits on the number of tasks you can create and run simultaneously. Flexible access rights are very helpful when you need to separate your private projects, group/team projects and projects of different departments.


Bitrix24 is available as a mobile or desktop app, or from any browser. There are cloud version and self-hosted edition. Our free plan is free forever. You can try all premium features in a 15-day trial.

* Please note that the information may have changed since the publication. For current prices and features please visit Bitrix24 pricing page

Basic features

  • Unlimited CRM records
  • 5GB online storage
  • Email marketing
  • Contact center
  • Customizable fields
  • Quotes & invoices
  • Cloud or self-hosted (open source code access)
  • Mobile CRM iOS and Android
  • Integrations (RestAPI)

Best CRM with no limits

  • Free, unlimited, entirely unlocked data
  • Leads/Contacts/Companies/Deals
  • Calendars & Scheduling
  • Quotes and Invoices
  • Product Catalog
  • Import & Export
  • Currencies and taxes
  • Learn more

Fully customizable

  • Custom fields
  • Sales automation
  • Custom sales funnel
  • Flexible access right settings
  • Web to CRM
  • Email to CRM
  • Call to CRM
  • Contact Center channels to CRM
  • Learn more

In-built Contact Center

  • Email marketing
  • Unlimited email templates
  • HTML template apps
  • Mail merge for individual emails
  • Calls to/from CRM
  • Phone call recording
  • Instant Messaging
  • Video conferencing
  • Internal collaboration
  • Helpdesk & Tickets
  • Learn more

More than CRM!

  • Tasks inside CRM
  • Project management
  • Kanban boards and Gantt charts
  • Document management
  • Calendars and event scheduling
  • Cloud file server
  • Online document storage and management
  • Sales agent management (HR)
  • Safe intranet (collaboration)
  • Employee engagement
  • Much more!
For more information about Bitrix24, head over to our training courses.
We also have a great YouTube channel that covers every aspect of Bitrix24, from sales and planning to document management and company internal communication tools.
To download the self-hosted edition of Bitrix24 that can be installed on your own server and give you access to open source code, please visit the Bitrix24 Self-Hosted page.
Be sure to check out other Bitrix24 tools:
10,000,000+ organizations have chosen Bitrix24