Companies rely on CRM systems to get organized, track schedules, and keep notes for relationship management. Bitrix24 is the only CRM that offers a system with all the features your small business needs for free. While there are paid versions of Bitrix24 for expanded access to additional features, most companies can get everything they need through the free version.

What Is Included?

There are many features that are included in the free CRM system Bitrix24 offers.

Here are just some of the most popular free tools:

• Email marketing
• Online storage
• Mobile app for iOS and Android
• Unlimited CRM records
• Website builder and hosting
• Product catalog
• Invoicing and quotes
• Time tracker
• Kanban and the Gantt chart
• Contact storage
• AI and bots
• Intra-office social networks
• Integrated call center

Since companies can customize their Bitrix24 software, there is also a product store where you can see popular tools other companies have added to their framework. If your company has its own app that you want to add, it is easy to add it to the framework to manage too.

What Are the Benefits?

We believe that great tools help every business. Our platform has been successfully used in many different industries, from small businesses to large corporations. Each of the features and tools provided by Bitrix24 can be adapted for companies to implement. 

Most companies have found that the best benefits include:

• Becoming more organized
• Task templates that are easy to customize with due dates, details, and hour tracking
• Email to task implementation
• Less information is lost through the cracks
• All team members being current on customer accounts and interactions
• Increased avenues for communication between team members
• SEO and marketing tools to increase marketing reach
• Increased ROI
• Telephony capabilities through Bitrix24 for easy, affordable communication anywhere in the world

Since companies can connect all their apps, software, and communication to Bitrix24, everything is controlled from one program. A central control location helps companies manage their time and tasks better. Managers can view timecards, monitor project timelines, and track costs.

Using the Bitrix24 as a CRM helps sales teams to track client progress through the pipeline. Whenever a representative of your company talks to a client, they can make a note in the client profile. With current notes, any team member can quickly review all interactions to give the best face forward to every potential or current customer.

Important Information to Know

Bitrix24 is available in two formats: an online cloud and a self-hosted version where you can store it on your own servers. The only limits on the free version are that there are 12 users and 5 GB of online storage. For small companies, these limits are easily managed, and larger companies can upgrade their account for an unlimited number of users.

Using cloud storage to store documents is protected so companies can feel safe storing sensitive information there. Managers can control access rights to limit who can see every stored document. Access rights can also be used to send documents to clients for review or to be signed without giving full access to the whole company’s storage.

If you are interested in trying Bitrix24 at your workplace, start for free today. You can get a better idea of how Bitrix24 will benefit your company and ask questions. We are confident that we offer the best free CRM software available.