Updated tools: work with products

Dear Bitrix24 users,

We are proud to announce several new features updates, that you will be able to use on your account. 

In particular, there are...

1. Improved product catalog

Bitrix24 allows you to create product catalogues even on a free plan. New expanded functionality and better interface are available now. Search option and adding of new products should be easier. Read more here!

2. Auto duplicate merging

We constantly working on the improvement of our duplicate merging algorithms, because we understand how time-consuming and frustrating it can be when the CRM system doesn't understand what you mean. But human mistakes happen and we teach our tech how to deal with them better. Now you (if you have the right to change and delete CRM elements) can run an automatic duplicate merging search for your leads, contacts and companies on a regular basis. What is it, how to use and other answers you can find here.

3. Smart scripts

It is another tool for CRM automation. If you have deals or leads incoming, you will be able to set a smart script to process starting points faster, for example, chose a responsible person or start a task involving that lead/deal. Read more about them here.


Hope you will like the changes.

Best wishes,

Your Bitrix24 team