Dear Bitrix24 users,
As you may know, our telephony is provided by Voximplant company. We do our best to merge telephony into our CRM system and contact center, but we are not actual providers and service distributors, so any payments for your telephony you do to Voximplant. They also do the pricing, of course.
So if you have any concerns about your telephony payments, you should see this article
on how to make payments for our telephony and all other minor issues surrounding this transaction.
Stay on the line with Bitrix24.
Your Bitrix24 team.