Dear Bitrix24 users,
Previously when a customer contacted your company with the Live Chat widget, there was just one contact information form that was displayed after the first message and could not be customized. It could only be disabled. The same story went with the sales center. It had its own fixed script for processing CRM forms. We changed that and added some options! You can read about our new update here
Use these detailed instructions to operate Open Channel communications better and be more effective with the Bitrix24 platform!
Stay updated with us.
Your Bitrix24 team.