Dear Bitrix24 users,
According to your own experience, what would you prefer? Neutral ‘dear customer’ or greetings with your name? If your answer is the latter, how about using our new feature for your next email campaign?
For example, you need to tell your clients about your new sale and want that all your letters had a proper name with an honorific. There is no need in a long search for every single customer you have. Just include special tags in your email campaign and customer in the letter will find their details automatically extracted from your CRM system.
If you are interested, you can find about how it works and what tags to use here.
Your Bitrxi24 team